you got to have passion

I was in a client meeting last week , we had a great session on the “BPO Procurement Value Proposition” all was going well until I was asked the following “What differentiates you from your competitors?”  At first I thought I would respond with the usual “Global Delivery, Great on-site teams, Sourcing Insight, Category expertise and so on) then a numb feeling hit me, “So What!” the same as our competitors I am sure. Finally after what seemed like a life time ( 5 seconds) I responded with an emotional word “PASSION” we employee teams that are passionate about what they do, where every they are, India, Poland or China we go after the guys and girls with passion…..passion for Procurement!! thats what drive us…..I like it.